How long has MyRentalHost been operating?

Since 2010. 16 years managing tourist and mid-term rental flats in Barcelona and Madrid. More than 28,000 guests hosted and Airbnb Superhost status six times in a row.

Which cities do you operate in?

Barcelona and Madrid, with a local team in both cities. We cover tourist rentals (where the flat has an HUT/VUT licence) and mid-term rentals under the Spanish Urban Leases Act (LAU), which need no tourist licence.

Who founded MyRentalHost?

Agus Villafañe and Victoria Williams. They started as Airbnb hosts more than 16 years ago and built MyRentalHost from inside the trade. Today they lead a local hospitality team in Barcelona and Madrid.

What does "The human side of hospitality" mean?

It is our slogan and the way we work: every flat has a team of people behind it, not just automation. Hosts who recommend neighbourhood restaurants, answer messages in minutes and welcome guests with the care of someone who has been on the other side. Technology runs the operation; people create the hospitality.

Have you received industry recognition?

Yes. Airbnb Superhost six times in a row, Hospitality Awards 2019 (Best Apartment Rentals Management · Barcelona) and an average rating of 4.9 out of 5 across more than 3,500 verified reviews of all the flats we manage.

Team · Barcelona & Madrid · Since 2011

A hospitality company
with 16 years of craft.

We started as hosts, welcoming guests into our own apartments. Today we are a team in Barcelona and Madrid taking care of 50+ apartments with the closeness of someone who has been on the other side.

16Years in the trade

×6Superhost

4.9Google rating

+28kGuests served

Manifesto

True hospitality is not about lodging,
but about meeting.

For years we believed hospitality was a matter of keys, schedules and cleaning. That it was enough to open a door and hand over a tidy apartment. But over time we understood something deeper: true hospitality is not about lodging people, it's about meeting them.

Meeting someone who arrives tired from a trip and looks to feel at home. Meeting an owner who trusts us with what they care for most. Meeting a team that, day after day, holds up that invisible promise: making every stay as human as it is efficient.

We are MyRentalHost. A company born in Barcelona, in the middle of urban rhythm and Mediterranean sun, that combines the warmth of the local with the precision of technology.

Because we believe the difference between a booking and an experience lies in the small gestures: a thoughtful message, a fast reply, a genuine "safe travels" at the end of the stay.

That is what turns a stay into a story. Today we keep growing, evolving, learning.

We do not pretend to be perfect, but we are authentic. Every property, every guest, every team member teaches us something new about who we are and where we are going.

MyRentalHost is more than property management. It is a way of understanding hospitality: warm, professional and deeply human.

Because, in the end, we are all looking for the same thing:
a place where we can feel at home, even when we are far away.

Welcome to MyRentalHost.

Why choose us

16 years perfecting the craft of hosting.

We are not the biggest — we are the ones who care for your apartment as if it were ours.

Pioneers since 2011

We were the first to build a specialized service for short and medium-term rentals using modern technologies (Airbnb, Vrbo, Booking, OnlyApartments).

Your apartment is our apartment

We treat every property with the same care as if it were ours. In-house housekeeping team, internal maintenance, quality inspected piece by piece.

3 months’ notice

No yearly lock-in and no exit penalty: if you are not happy, you give 3 months’ notice and we end the relationship cleanly. Trust isn't signed — it's earned.

Local, flexible, multilingual

A multilingual team with one common denominator: love for what they do. We speak Spanish, English, French, German, Italian and Russian.

Direct contact with platforms

We have a direct line with the people who work at Airbnb. First-hand information, continuous listing optimization, regulatory edge.

The guest is king

We work very hard so that every guest has a distinct, pleasant experience. That turns into better reviews, more bookings, more profitability for you.

Founding team

Behind every booking
there are real people.

Agus Villafañe

CEO · Co-Founder

Over 16 years in marketing and tourism management. Founding pioneer of professional property management when the sector did not yet exist. Has lived in Argentina, Istanbul, Brussels and Moscow — he knows first-hand what makes someone feel at home far from home.

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Victoria Williams

Co-Founder

16 years between fashion and tourism management. Recognized Superhost for many years, expert in revenue management and interior design. Has lived in Bristol, London, New York, China, Brussels, Istanbul and Moscow. Every apartment passes through her aesthetic and operational filter.

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And our extended team

The people who never make it into the photos, and keep everything running.

10+Cleaning

Professionals who get every flat ready for the next guest.

Housekeeping

Checks quality flat by flat before every arrival.

In-house maintenance

Part of our team, not subcontracted.

2Administration

Two specialised administrators.

1Finance

A finance expert for accounts and owner statements.

1Laundry

Collects and delivers the bed linen for every flat.

Our own maintenance team. No outside contractors.

When something breaks in a flat, someone from our team fixes it. We don’t wait for a third party to find a slot, so many problems are solved in minutes. And with no other company’s margin on the invoice, the price for you is lower.

The smallest detail that matters most

We curate playlists
for every stay.

Because when someone walks into an apartment that will be their home for a few days or months, the first thing to fill the silence is music. We pick it by hand — for Barcelona, for Madrid, for slow mornings and quiet evenings. It is the kind of invisible detail you only notice when it is there.

Mornings

Morning Coffee Sessions

To start the day unhurried, coffee in hand.

Afternoons

Jazz at Home

The classic in the background when someone enters their new home for the first time.

Evenings

Evening Vibes

Wind down, glass in hand, terrace in view.

Season

Christmas at Home

For those spending the holidays away from their usual home.

★ We care for the smallest details because invisible details are the ones that make someone recommend your apartment.

Our YouTube channel

Every apartment we manage
has its own video.

Before a guest books, they have already "visited" the apartment. Every property under our management gets a professional video tour — because photos alone no longer convince.

MyRentalHost YouTube Channel

23 videos · 457 subscribers · 1.4k+ views

See full channel →

Verified reviews

What they say on Google.

The most honest thermometer of a hospitality business: the reviews left by those who have already passed through our hands.

4.9

Google · MyRentalHost Barcelona

See all reviews on Google Write a review

★ Over 300 verified reviews on Google · Airbnb Superhost for 6 consecutive years · 99% positive

Mission

The service that lets you forget about everything.

To deliver the best end-to-end service (turnkey) to homeowners who cannot manage tourist apartments themselves — whether short or medium stay. So the owner of an apartment can forget about everything and obtain the highest possible return through our market experience, with excellent guest care.

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Find us on

What we say here, you can check elsewhere.

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True hospitality is not about lodging,but about meeting.